The list of your medical appointments, procedures, cashed prescriptions, and the amounts that the National Health Fund (NFZ) has spent on your treatment – all this information will be made available to your after logging in to the Integrated Patient’s Guide (ZIP) website. The login and password can be collected by every insured person at their voivodeship branch of the National Health Fund.
The ZIP website has been operating since 1 July 2013 and as many as half a million patients have already used it.
TREATMENT HISTORY AND COST
The website’s users can check, among other things, data on received services – such information has been collected since 2008. Apart from treatment history, the addresses of clinics that we have visited and in which we have undergone medical procedures, the available data include treatment costs.
We can also check whether we are insured in the National Health Fund, and thus whether we are eligible for free services. ZIP also provides access to data on cashed prescriptions for reimbursed drugs, queue lines for selected services, and the declarations of selecting a primary-care physician or nurse.
The website also features information on the rules of providing hospital, outpatient, and resort healthcare services. Furthermore, we can obtain information about rehabilitation or treatment abroad. Furthermore, we can acquaint ourselves with the reimbursement rules concerning orthopaedic supplies, and our rights as patients. Also, parents can gain access to data on their children’s treatment. And finally, there is a search engine for physicians and outpatient clinics.
IDENTIFYING IRREGULARITIES WITH ZIP
Owing to this website, the National Health Fund can identify irregularities in service-settlement by hospitals and outpatient clinics. It can, for example, happen that after logging in a patient determines that despite not visiting a doctor or not undergoing a procedure, such an event is visible in his or her treatment history. ZIP can also reveal situations in which both the patient and the National Health Fund have paid for one appointment.
Agnieszka Pachciarz, President of the National Health Fund, has announced that new functions will be added to ZIP in the future. As she told, polling options are being worked on, which will enable patients to assess their service providers, e.g. following a hospital stay. She also mentioned that information on prophylaxis will be added.
“ZIP ensures personal data protection. We have consulted their security with the Inspector General for the Protection of Personal Data. We do not store information such as names, addresses or PESEL numbers on the server. They are not visible after logging in. The portal’s users are identified based on an individual number and password," the President emphasised.
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